BLOG2 Essay Example | Topics and Well Written Essays - 250 words

BLOG2 - Essay Example Rather, â€Å"fag† marks failed masculinity. If masculine in demeanor, a homosexual man is not a fag; and a fag is not necessarily homosexual. Second, both the homophobia and the fag discourse are â€Å"gendered,† practiced only by boys. (Note that the boys typically think lesbians are cool). Third, both discourses are also racial. Pascoe recurrently demonstrates how masculinity models and discursive practices differ across racial groups. The relationship between adolescent masculinity and sexuality is embedded in the spectra of the faggot. Faggots represent a penetrated Masculinity in which ‘to be penetrated is to abdicate power’. Penetrated men symbolize masculinity devoid of power, this in its contradiction, threatens both psychic and social chaos. It is precisely this spectrum of penetrated masculinity that functions as a regulatory mechanism of gender for contemporary American adolescent boys. ‘Fag’ is not necessarily a static identity attached to a particular (homosexual) boy. Fag talk and fag imitations serve as a discourse with which boys discipline themselves and each other through joking relationships. Any boy can temporarily become a fag in a given social space or interaction. This does not mean that those boys who identify as or are perceived to be homosexual are not subject to intense harassment. But becoming a fag has as much to do with failing at the masculine tasks of compete nce, heterosexual prowess and strength or an anyway revealing weakness or femininity, as it does with a sexual identity. Pascoe scrupulously delineates the boundaries of these behavioral modes among boys. She presents the exceptions to the prevalent model (e.g., religious boys, and some engaged in loving relationships). Also, she makes clear that both the dramaturgy of the fag discourse and the heterosexual claims-staking are pack behavior.

Mkting of Services Assignment Example | Topics and Well Written Essays - 1750 words

Mkting of Services - Assignment Example In light of this, the paper will propose appropriate measures of service quality for the face-to-face interaction between provider & potential customer, & for any interaction which is mediated by technology. A service quality is antecedent to consumer satisfaction while consumer satisfaction is antecedent to the purchasing power of the consumer (VERMA, H. 2012). Service organizations perceive quality service in terms of costs; profitability, consumer satisfaction, customer relations, behavioural intention and word of mouth. Service organizations ascertain service quality by taking either of the above. Services are mainly composed of three major characteristics such as intangibility, inseparability of production and consumption, heterogeneity and perishability. A recurring theme in the United Kingdom service companies is the difficulty manager’s experience in translating and understanding the customer’s expectations into service that employees can understand and execute. Customer expectation is the belief about service delivery that serves as standard of reference against which performance is judged. Customers evaluate service quality by comparing their perception of servic e with their expectations. Service quality and customer service expectations can be categorized into five overall dimensions: tangibles, reliability, responsiveness, assurance, and empathy. Travellers for instance may expect no frill service for short domestic flight but would be dissatisfied with the same level of service on a full airline service flying a longer distance. It is therefore a key challenge for the travel agents and operation manager to understand customer expectation of the service that they are offering to their customers. Customers have different service expectations which are classified into two. They include the desired service